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FAQs on e-browse

1. What is e-browse?
e-browse is a cutting edge Internet application, that allows you to enjoy high-quality multimedia digital content over the Internet using conventional hardware. This technology allows real-time interactivity in both wired and wireless environments to display digital image content regardless of file size with an easy, intuitive interface. e-browse features are:

  • e-browse does not load the whole image data to memory as it loads only the portion users need to see. This is known as "partial access".
  • e-browse achieves high-speed access to large-size and high-resolution image data through streaming technology using conventional hardware.
  • Large-volume and high-resolution image data can be viewed in detail using one mouse-click zoom in/out and navigation interface.
  • Reduction in system load through strip/block partition technology and direct image display technology from hard disk to screen. Only data that the users requests are loaded on the screen, thereby decreasing network and hardware resource usage, enabling constant high-speed browsing.


2. Why is e-browse unique?
With e-browse, online users enjoy the exact same copy of the publications as the printed edition on multiple platforms such as PC, PDA, HDTV and PDP in real-time at high-speed. Various multimedia contents in the newspaper can be embedded allowing you to enjoy value-added and dynamic content.

3. What are the features available in e-browse?

  • Page Flipping Effect (2D/3D)
    With a simple mouse click, users can flip through pages, thereby rendering a flipping effect similar to how readers usually flip pages with printed books. The flipping feature enhances the readability of online content and delivers a fun factor.
  • Zoom In/Out & Panning Effect
    Readers can zoom in (left mouse click) and zoom out (right mouse click) of the content with simple, easy-to-use navigation. The zoom feature enhances the readability of content, which is the main draw back of conventional solutions.
    The panning feature allows users to browse through the content by simply dragging the mouse to the desired location.
  • Dynamic Mosaic View
    Rearranges all pages of content into one screen, enabling fast and intuitive viewing. Since readers can view all pages on one screen instead of having to browse through each page one at a time, they can quickly find and browse through pages using the panning/zooming features. The dynamic mosaic feature significantly increases readability of content.
  • Thumbnail Index
    Image based thumbnails of all pages will be available as index in lieu of text based index. Hence, readers will be able to intuitively and visually find pages.
    Thumbnails can be provided as a "preview" service of content to customers, so that they can purchase content online after having a visual idea of the content available.
  • Clipping
    Readers can clip images, articles, recipes and information from the content and save the clipped information in "My Clipping". Additional comments can be made and saved with the clipped information, and printed later. Clipping is similar to the act of ripping out the pages from magazines and newspapers that contain interesting information that interest you such as; fashion, recipes, timetable, classifies, and more.
  • Multimedia
    Publishers can embed rich media in exciting and effective ways onto the content, example; movie clips, TV commercials, music videos, live audio interviews, flash animations and much more. This multimedia-embedding feature offers usage of rich media to fully exploit the advantage of online service over offline.

4. What kinds of content are available in e-browse?
In addition to newspapers, e-browse will also offer other types of publications, such as magazines, books, annual reports, catalogue and more.

5. How do you access e-browse?
e-browse is available through www.BlueHyppo.com.

6. Do you need broadband or narrowband?
The service is accessible through both narrowband and broadband. However, broadband is recommended in order to provide a better user experience.

7. Are the news in e-browse archived?
Yes, there will be a seven-day archive period.

8. Is e-browse chargeable or free?
Charges for each publication will vary.

9. I accessed the e-browse site and tried to browse the newspapers after the plug-in was installed and the front page of the paper appeared. When I zoomed in to read the articles, everything was a blur and I cannot read anything. Is there something wrong? I can only read the main headlines but the text for the articles are blurred making them unreadable.
e-browse is best viewed with a broadband connection such as TM Net Streamyx. With a slower Internet connection, it will take sometime for the image to become clear as the image detail is being retrieve from the server. Please note that we recently put a page download indicator, which is a bar at the top center of the e-browse page. You should be able to tell that the page is still downloading when you see the progress bar. This bar will disappear once the image finish downloaded.

10. Can I use other than Microsoft Internet Explorer to view e-browse?
Currently the e-browse plug-in only supports Microsoft Internet Explorer, which is about 90% of web browser market. In the future, we may have support for other popular web browser.

11. Is e-browse compatible with Mac OS?
Currently the e-browse plug-in only supports Windows OS, thus Microsoft Internet Explorer for Mac will not work.

12. Why is the page cannot be viewed or blank page on -ebrowse?
It is likely that the plug-in was not properly installed or it was corrupted due to new applications or other new plug-ins that was installed on top of Internet Explorer. You can manually reinstall the e-browse plug-in by clicking on the “Download Plug-In here” link and run the file that was downloaded.

13. What to do when the page shows “No active subscribers”?
Please provide us your username. Will will track your account and get back to you ASAP.

14. What to do when the page shows “User already log in” when you try to log in?
The error means somebody else is logging into your account or you did not properly logout from the account. Always ensure that you logged out properly before you close the Internet Explorer window. If you accidentally close the Internet Explorer without properly logged out, please wait until your account is unlocked (maximum waiting time is 1 hour).

15. How many users can login at the same time?
The system allows only a single user to login at any one time. Do not share your login ID to ensure you can login to e-browse at any time.

16. What format will my clipping be saved?
Your clipping can be saved in either jpeg or bitmap format (file extension .jpg or .bmp respectively) .

17. How to enable my cookies?
Click here to know how to enable cookies.

 






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